FREQUENTLY ASKED QUESTIONS

Questions We Get a Lot

Mailboxes, printing, notary, shipping, and the practical stuff. If your question isn't here, call 512.980.0444 or email libertymailtx@gmail.com.

Mailbox Rental

You get a real street address (2082 HWY 183, Ste 170, plus your own box number) instead of an address that starts with "PO Box." That means UPS, FedEx, and DHL will deliver to it, and you can use it on a business license, website, or bank account.

Two current IDs: one with your photo (driver's license, state ID, passport, military ID, or permanent resident card) and one that shows your address (lease, mortgage, vehicle registration, home or auto insurance policy, or voter card). Bring them in and we'll make the copies.

Yes. It's the USPS form that authorizes us to receive mail on your behalf, and every person or business getting mail at your box must be listed on it. We verify your IDs and complete it with you at the counter.

Yes. Personal boxes cover up to 3 names, Business up to 5, Business Medium up to 7, and Corporate up to 9. Adding a name after your box is set up is $10, and each person needs to be on the Form 1583 with their own ID.

We hold it at the counter and let you know it's here. Please pick packages up within 7 days; after that there's a $5 storage fee per package, per week, unless you've made arrangements with us.

Yes. We can forward overnight, weekly, monthly, or on demand. You pay a forwarding fee plus postage.

Let us know and we'll close it out. You get a 30-day grace period to update your address with everyone who mails you, and we can forward mail during that time for a fee plus postage.

Yes, through iPostal1, from $19.99 a month. You get a real Liberty Mail Center street address and can scan, view, store, and forward your mail from your phone or computer, add a phone line, and even deposit checks. Learn more.

Plans start at $18 a month with a 12-month prepay. Month to month, Personal (3×5, up to 3 names) is $22, Business (3×5, up to 5 names) is $25, Business Medium (5×7, up to 7 names) is $32, and Corporate (11×5, up to 9 names) is $40. Prepay 3, 6, or 12 months for a lower monthly rate. A one-time $15 setup fee applies to every new box and includes one key.

It mostly comes down to how many names receive mail at the box and how many packages you get. Personal covers up to 3 names and 20 packages a month, Business up to 5 names and 30, Business Medium up to 7 and 40, and Corporate up to 9 and 50. Packages that don't fit in your box are held at the counter.

The one-time setup fee is $15 and includes one key. 24-hour access is $10 to set up plus $7 a month. Adding a name after setup is $10. Packages over your monthly allotment are $1 each, package storage after 7 days is $5 per package per week, and rent more than 15 days late carries a $10 fee. Mail forwarding is a forwarding fee plus postage.

Package receiving from every carrier is free, and each box includes a monthly allotment: 20 packages for Personal, 30 for Business, 40 for Business Medium, and 50 for Corporate. Packages over your allotment are $1 each.

24-hour access is an add-on: $10 to set up plus $7 a month. It gets you into the brightly lit, secured mailbox area before work, after close, or on a Sunday.

Yes. USPS, UPS, FedEx, DHL, Amazon, and couriers all deliver to your box. We sign for your packages and hold them until you pick them up.

We send a text or email when mail or a package is delivered. You can also call for a free Mail Check and we'll tell you whether anything came in.

Bring two IDs (a photo ID and one that shows your address) and payment for your first rental term plus the $15 setup fee. Fill out the application ahead of time or at the store. We'll verify your IDs, complete USPS Form 1583 with you at the counter, and hand you your key.

Yes. Call 512.980.0444 and we'll reserve one for you.

Yes. It's a real street address, so you can use it on a business license, website, or bank account, and it keeps your home address off your business cards. Your address is 2082 HWY 183, Ste 170, plus your own box number.

Rent is due on or before the date on your invoice. After 15 days there's a $10 late fee. If rent is more than 31 days late, mail is returned to the post office and the box is closed.

Your key is your authorization: anyone holding it can remove your mail, so keep it safe. If yours goes missing, call 512.980.0444 right away and we'll tell you what happens next.

Yes. We sign for packages from every carrier and notify you when they arrive. Packages should be picked up within 7 days. If you'll be away longer, let us know and we can make arrangements or forward them.

Your name, then 2082 HWY 183, Ste. 170 followed by your box number, then Leander, TX 78641.

Printing & Design

No. We'll print a single copy or 1,000 color sets. Short runs are welcome.

It depends on the job. Expedited service is available, so tell us your deadline when you ask for a quote and we'll tell you straight whether we can hit it.

A print-ready PDF made with Adobe Acrobat is ideal. We also accept AI, EPS, PSD, INDD, PUB, CDR, TIFF, JPG, PNG, BMP, and Office files. Email your files to libertymailtx@gmail.com and zip multiple files together. Very large files are fine too: call 512.980.0444 and we'll sort it out.

Yes. Bring a rough idea, a photo on your phone, or nothing at all. We'll lay it out, send you a proof, and only print once you approve it.

Always. Nothing goes to press without your approval.

Yes. We handle direct mail end to end: design, printing, mailing lists, postage, and delivery, including USPS Every Door Direct Mail (EDDM).

Both, plus fabric banners, posters, trade show graphics, and party, graduation, and baby shower backdrops. We also print large format blueprints and posters on foam board.

Yes. Email your files to us, or bring them in on a flash drive.

Yes. We print business cards in full color with your choice of paper, custom shapes, and photo cards. There are quantity discounts, expedited service, and easy reorders. Tell us the quantity and your deadline and we'll send a free quote.

Yes. Card design is part of what we do. Bring a rough idea, a photo on your phone, or nothing at all, and we'll lay it out, send you a proof, and print once you approve it. Design help is a paid service. Design starts at $25 and varies with how involved the project is, and we'll tell you what to expect before any work begins. Already have print-ready art? Send it over and we'll go straight to production.

It depends on what you're printing, how many, the size, the paper, and your deadline, so we quote each job. Quotes are free with no obligation. Send the details with the quote form, email libertymailtx@gmail.com, call 512.980.0444, or bring your project to the counter.

Design help is a paid service. Design starts at $25 and varies with how involved the project is, and we'll tell you what to expect before any work begins. A digital proof before printing is free, and nothing goes to press until you approve it.

Yes. Black and white or full color on glossy, flat, or colored stock. We do bi-fold, tri-fold, and four-panel brochures, restaurant menus, and custom sizes. Print and ship is available too.

Yes. We make corrugated plastic signs with H-stakes for real estate, campaigns, church events, school fundraisers, and grand openings.

Yes. Weddings, graduations, quinceañeras, birthdays, and business openings, printed on card stock with matching envelopes.

Yes. Product labels, roll or sheet stickers, die-cut shapes, mailing labels, and window decals in any quantity.

Yes. We print blueprints and plans, event posters, school projects, presentation boards, and giant photos on poster paper or foam board. Email the file, upload it, or bring it to the counter, and tell us how many sets you need.

Yes. We print "Big Head" wall stickers and giant photos, and customers have had cheer heads made here for their teams. Call with your photo and the size you want.

Best is a print-ready PDF made with Adobe Acrobat. Use 300 DPI at final print size for anything held in the hand (150 DPI is fine for banners and large format), CMYK color instead of RGB, and fonts outlined or embedded. Not sure your file qualifies? Send it anyway and we'll tell you what it needs.

Email your files to libertymailtx@gmail.com, or bring them on a flash drive. Sending several files? Zip them into one. Files too big to email? We can handle any size, so call 512.980.0444 and we'll figure it out.

Send us the Canva link. In Canva, click Share, change General access to “Anyone with the link,” choose “Can edit,” copy the link, and email it to libertymailtx@gmail.com. That way we can resize or adjust the design right in Canva.

Yes. We're a shipping center too, so we can send your order anywhere. Print and ship is also available for flyers and brochures.

Yes. Our work page shows business cards, banners, yard signs, and flyers printed here in Leander for local businesses, schools, and families.

Call 512.980.0444 or stop in. For larger projects, talk to us in person so we can tell you what's realistic.

Notary

No. Walk in any time we're open, Monday through Saturday.

A valid, unexpired government-issued photo ID and your document, complete but unsigned. Every person signing needs to be present with their own ID.

No. Texas notaries are prohibited from giving legal advice or helping you choose or prepare a document. Once you know what you need, we'll notarize it.

Yes. Mobile notary is available and a travel fee applies. The area we cover and the fee vary, so contact the store at 512.980.0444 for more details.

No. We notarize in person, at the store or through our mobile notary service.

$10 per notarization in the store. Mobile notary visits add a travel fee. Contact the store at 512.980.0444 for details.

Yes. We have an on-site notary Monday through Saturday. It's $10 per notarization and no appointment is needed. Bring a valid photo ID and your document, complete but unsigned, and sign it in front of the notary.

Contracts and agreements, wills and trusts, powers of attorney, affidavits and sworn statements, real estate documents like deeds, car title transfers, and school permission slips and medical release forms. Texas notaries can't give legal advice or tell you which document to sign, but we can notarize it once you know what you need.

A valid, unexpired government-issued photo ID, such as a driver's license, passport, state ID, or military ID. Every person signing needs to be present with their own ID.

If your document requires witnesses, call ahead on 512.980.0444 and we'll tell you what to expect.

No. Bring your document complete but unsigned, and sign it in front of the notary.

Yes. Everyone signing needs to be there in person with their own valid photo ID.

Yes, we notarize wills, trusts, and the estate paperwork that goes with them. If yours needs witnesses, call ahead.

Yes. We notarize vehicle title and transfer paperwork.

Packing & Shipping

USPS, UPS, FedEx, and DHL, and we're a drop-off location for Amazon too. We'll help you compare rates and delivery times.

Yes. Our certified packing specialists pack to meet or exceed carrier requirements, and we stand behind our packing and guarantee it for insurability.

Yes. Single-wall, double-wall, foam-lined, insulated, or box-in-a-box, built to your item's exact size. Call for a free quote.

Yes. We're a drop-off location for UPS, FedEx, USPS, DHL, and Amazon. Bring the package with its prepaid label attached.

Yes, through all four carriers. We'll help you fill out the customs forms correctly, which is where most international shipments get delayed.

Yes: 60+ box sizes including specialty boxes, packing peanuts, bubble wrap, tape and tape guns, mailing tubes, padded envelopes, and media mailers. Moving? Ask about bundle pricing.

No. UPS does not pick up from us on Saturdays. UPS picks up at 4:00pm on weekdays. FedEx Express and USPS both pick up on Saturday at noon. See all carrier pickup times.

It depends on the size, weight, destination, and carrier. We'll compare rates and delivery times across USPS, UPS, FedEx, and DHL so you're not guessing, and if a different carrier is cheaper, we'll say so.

Enter a UPS, FedEx, USPS, or DHL tracking number on our tracking page and it opens the carrier's tracking page. Shipped with us and can't find your number? Call 512.980.0444 and we'll look it up.

That's what we're best at. We have specialty boxes for artwork, laptops and computers, golf clubs, and furniture, plus double boxing for anything extremely fragile. Everything we pack meets or beats carrier requirements.

Carriers charge by box size as well as weight, which is called dimensional weight. Picking the right box can save you real money, and we'll help you find it.

Yes. We stock 60+ box sizes and packing supplies. Ask about bundle pricing on boxes and packing materials, and custom orders for large quantities.

Yes, you can buy insurance on your shipment. The cost varies, so ask us when you ship.

Yes. We're a Vinted Go drop-off location. Bring your packed package with its prepaid label and leave it with us during store hours. No appointment needed.

Pack and seal your package, put the prepaid Vinted label on it, and bring it in during store hours. No appointment needed. If you need a box or help packing, ask us at the counter.

It varies with the size of the item and how it needs to be packed. Bring it in and we'll tell you.

Yes, we can help with this. Stop in and we'll get it set up.

Yes. We have a variety of interesting and seasonal stamps all year long.

Document Services

Yes. We can send faxes to any domestic or international fax number on our high-speed equipment, and receive them here. Give senders our fax number, 512.980.0445, and ask them to include your name and a phone number or email. We'll let you know when it arrives. Pricing depends on the job, so call or stop in for a quote.

Yes. We turn paper into text-searchable PDFs, delivered on a flash drive or DVD, for single pages, multi-page documents, or whole-office projects (hand us the boxes and get your filing cabinets back). We also scan photos to preserve family memories. Pricing depends on the job, so call 512.980.0444 or stop in for a free quote.

Yes. Black and white or full color, single- or double-sided, collated and stapled if you need it, on letter, legal, and ledger sizes and on standard, colored, and specialty paper. We also fold, cut, bind, and laminate, from one copy to 500 presentation sets. Do it yourself at the self-service machines or let us do it for you.

Yes. We do secure, industrial-grade shredding at $0.89 per pound with a $5 minimum. Ask about pallet pricing for big cleanouts. Paper, staples, paper clips, folders with brads, and CDs are all fine.

Fax, copy, and scanning prices depend on the job. Call 512.980.0444 or stop in for a free quote. Shredding is $0.89 a pound with a $5 minimum.

No. There's no membership, no monthly fee, no minimum, and no appointment. Most fax, scan, and copy jobs take a few minutes, so you can wait and walk out with them.

Call 512.980.0444 and ask.

Passport Photos

Yes, while you wait and with no appointment. You get two 2-inch by 2-inch prints, checked against U.S. requirements before we print, and most people are in and out in under ten minutes. A digital photo is available too. Passport photo hours are Monday through Friday 10am to 4pm and Saturday 10am to 1pm. Ask us for current pricing, which is a flat fee for a set of two prints.

Everyday clothing works best. Skip white, which blends into the background. Glasses come off, since U.S. passport photos haven't allowed eyeglasses since 2016. No hats or head coverings unless worn daily for religious reasons, in which case bring a signed statement. Keep a neutral expression with eyes open and mouth closed; a slight natural smile is fine. Babies and kids are welcome.

No. We take and print the photos, but we don't process passport applications. A USPS passport acceptance facility or a regional passport agency handles those.

Yes. We produce photos for visas, permanent resident cards, and international ID applications with different size requirements. Tell us which country and document you're applying for and we'll size it correctly.

Call 512.980.0444 for the current price.

General

2082 HWY 183, Ste 170, Leander, TX 78641. We're right off the highway with parking directly out front.

Monday through Friday 9:00am to 5:30pm, Saturday 10:00am to 2:00pm, closed Sunday.

No. Liberty Mail Center is independently owned and operated by Jeffrey and Brooke Kimberlin. We're part of PackageHub Business Centers, a network of independent stores.

UPS picks up at 4:00pm weekdays; FedEx Express at 4:00pm weekdays and noon Saturday; FedEx Ground at 3:00pm weekdays; USPS at 1:00pm Monday and noon Tuesday through Saturday; DHL at 1:00pm weekdays. See the full schedule.

Please do: 512.980.0444. A person answers, and if we can save you a trip, we'll tell you.

Yes. Cards for every occasion, including plenty of funny and offbeat ones, plus jewelry, candles, purses, kitchen towels, socks, games, and gift bags.

We take cash and credit cards: Visa, Mastercard, Discover, and American Express. If you want to pay another way, call 512.980.0444 and ask.

Phone: 512.980.0444. Fax: 512.980.0445. Email: libertymailtx@gmail.com. A person answers the phone, and for anything urgent, calling is faster.

Yes. There's easy parking directly out front, right off HWY 183.

We're closed on Thanksgiving, Christmas, the 4th of July, and other big holidays. Hours for other days change through the year, and we post those announcements on Instagram. Carrier pickup times can shift on holidays too.

We hire sometimes for part-time roles. Call 512.980.0444 or stop in to see if we have openings.

We're in Leander and serve Leander, Cedar Park, Georgetown, and Liberty Hill.

Jeffrey and Brooke Kimberlin opened Liberty Mail Center in Leander in 2021, their second store. They bought their first mail and shipping store in 2015 and ran it in Huntington Beach, California for eight years.

Kanga is our Australian Labradoodle and shop mascot. She's a mail store veteran who started greeting customers at our Huntington Beach store, and she'll happily accept ear rubs and treats while you wait.

Our customers' reviews are on Google, and you can leave one there too.

Yes. Find us on Facebook and Instagram.

Private mailbox rental with a real street address, packing and shipping with USPS, UPS, FedEx, and DHL, printing and design, an on-site notary, fax, copy, scan and shredding, passport photos, and greeting cards and gifts.

Still Have a Question?

Call us, send a message, or stop in. We'd rather answer it now than have you guess.